Select Your Cookie Preferences

We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements.

If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.

Customise Cookies

Customer Review

Reviewed in the United Kingdom on 20 November 2019
My attempt to twice order this jacket with customised arm length has been an utter disaster! even though after my written request the manufacturer confirmed customisation would be done

The first jacket delivered wasn't customised and was returned to Amazon. Superior Leather Garments today have informed me directly (I included my phone number in my message requesting shorter arm length) that payment is still outstanding at their end and as such haven't customised a jacket for me as requested.
I requested delivery a week after ordering this time to give plenty of time for the alteration to be done and I've been informed by Amazon that delivery will take place tomorrow morning with me knowing full well that a standard jacket will again be delivered and will need to be returned. What a mess.
I've tried to cancel my order after receiving the earlier message from Superior Leather Garments but this isn't likely to be possible and an update from Amazon is pending.

Therefor the jacked being dispatched to me will not have customised arms length, will have too long arm length for me by approximately 3 inches so is of no use to me!

This whole situation has proven to be very frustrating and I'm one VERY UNHAPPY CUSTOMER!!
6 people found this helpful
Report abuse Permalink