Top critical review
Tools broke the first time I used them
Reviewed in the United Kingdom on 29 November 2020
I bought this as part of a complex chain of events that started when my wife dropped her iPhone into water, and I needed a pentalobe screwdriver to take it apart and dry it.
This kit contains a hex bit screwdrive together with a lot of different tips, though for some reason the cross-head ones don't distinguish between Phillips and Pozidrive (Phillips screwdrivers have a more pointed tip - most screws that people refer to as Phillips are actually Pozidrive, though Phillips screws are also used inside computers; if you use the wrong screwdriver it will sort-of work but may well slip and damage the screw head). There are a couple of weird ones, though not the square tip that is used everywhere in New Zealand and Canada but impossible to find in the UK. There are also Torx tips from 0.8 to T20.
My wife's laptop has T5 Torx screws holding on the cover, and I needed to take it off to change the hard drive. The first time I used it, the splines stripped off the tip in the kit, though the screws were intact. The material it was made of was clearly far too soft and not appropriate for a tool...
There is also a plastic tool called a spudger for prising things apart, such as the delicate plugs used to connect the circuitry inside phones. This also disintegrated the first time I used it.
There are a few useful-looking items that might be more robust, such as a brush and some tweezers, but really the whole thing is badly-made and I can't recommend it.
Since writing this I have been contacted by the vendor to say that they have been in touch with their supplier requesting an improvement in the product, stating that their aim is satisfied customers. They offered either to refund the cost of the item, or to replace it, though I am not clear what they are proposing to replace it with.
I appreciate this offer, although they are in any case legally bound by the Sales of Goods Act to refund or replace an item which is not fit for the purpose for which it was sold. However, my review was of the product itself, not of their service, and it is a shoddy product.