Top critical review
The Wrong Pyjamas
Reviewed in the United Kingdom on 29 September 2020
Being a very particular sort, it took me a good few days to settle on the ideal comfy nightwear for me. My Amazon browsing history is peppered with listings for various gowns and robes, long johns, jogger bottoms, pyjama suits, ponchos – I was really getting ready to wrap up warm in a big way. This was a huge time sink. I wanted to be sure the nightwear I invested in would be both comfortable to wear and visually appealing. Confidence, comfort, care. Finally, I discovered the "New Mens Champion Diamond Wyncette Brushed Cotton Pyjama" — the teal variant leapt off of the listing for me and I knew I'd found the perfect cozy, smart, distinguished nightwear — exactly what I wanted. The stark contrast of the teal body dashed with golden yellow diamond star print – perfect, just perfect, it said everything I wanted it to – so I ordered and waited eagerly.
Much to my disappointment, what I received in the post was pic related. A hideous maroon black and white striped number with zero appeal or elegance. If you're selling and haven't got the product a customer ordered – don't send them whatever else you've got on the shelf without confirming first. I should have received communication from the seller saying "Dear sir, we're terribly sorry but we're all out of the specific design you ordered, we do have some alternatives that may interest you, would you care to see them? Alternatively we'll have that design back in stock soon…" etc. However, this is not the modus operandi of Lifestyle Clothing Store. It could have been a simple mistake, there's a chance it was a warehouse mixup however when I click the link to "order again", the teal design I specified is no longer listed as available – so clearly, they were out of stock on what I wanted, and sent a substitute with zero consultation. Poor form.
Hideous design, nonexistent customer service, zero decorum, grace or taste. An exceptionally gracious 1 star out of 5.