Return Prime Wardrobe Items

Return items that you don't want in the re-sealable Prime Wardrobe box or bag using the prepaid Royal Mail return label that we provided with your order.

You can drop off the package at your closest Royal Mail location within seven days of the end of your try-on period.

To return Prime Wardrobe items:

  1. During the seven-day try-on period, go to the order in Your Orders and select Keep or Return Items. If you have a problem with your item, please contact us.
  2. After the try-on period ends, you can request a normal return in the Returns Centre. Purchased items are still eligible for Amazon Fashion's 30 day free return policy.
  3. When we receive all of your return items, we'll send an email to notify you. To track your return package, go to Your Orders.

Note: If you receive an order in multiple packages, you can return items in any of the packages.

If we don't receive the items that you said you'd return, we'll charge you for them. These items aren't eligible for the Prime Wardrobe discount, because you didn't buy them during the try-on period.

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