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Customer Review

Reviewed in the United Kingdom on 23 May 2019
I was sold on the easy to use, easy to clean story and it is anything but. The instructions on all the buttons aren't clear and the amounts of milk / coffee it spits out are totally random - you may get a 1/2 cup or it might overflow.

The worst part is cleaning it, you spend more time cleaning up than making or drinking coffee! The marketing says it's easy to clean the bits in the dishwasher, but that's only some of it, you still have to take fiddly bits off and clean them by hand. The machine constantly lights up the "clean" warning where you have to put a spare cup under the spout and blow a load of noisy steam through it - more washing. Furthermore the coffee spout constantly drips and there isn't a removable drip tray to catch it in, so you need to keep a cloth handy to keep mopping up. Now the "descale" light has come on too (after only 2 months) and the machine has only ever had bottled water in so it can't have any limescale.

This is such a poor design and I wish I hadn't bought it. The one with the detachable round milk frother is WAY better and I'd swap it out any day. Unfortunately, I missed the return cut off with Amazon so I'm stuck with this thing now.
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