Select Your Cookie Preferences

We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements.

If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.

Customise Cookies

Ive ordered the matte black version. The box clearly states matte black, but inside is the matte grey version?? What can be done to rectify that?

asked on 08 February 2021

Add a video answer

Shoppers find videos more helpful than text alone.

Video Upload_icon

Add a written answer

Written answer or video required. Please wait until the upload is complete

Uploading in progress...

Finishing up...

Upload complete!

You can now submit your answer

Less than one minute remaining

2 hours remaining.

2 minutes remaining

Showing 1-4 of 4 answers

Contact their service support number of is on their web page. Mine is definitely matte black and says so on the bottom of the box.
Tom B Stone
· 09 February 2021
Do you find this helpful?
| Report abuse
Hi Greg, sorry to hear this, please drop us a message directly via with your order details and I'll get this looked at for you right away. Kind regards, Adam @ AKIELO
Seller · 09 February 2021
Do you find this helpful?
| Report abuse
I sent mine back as I was happy with the product overall
· 08 February 2021
1 of 1 found this helpful. Do you?
| Report abuse
Contact Akielo directly they will be more than happy to help you
Andrew Price
· 08 February 2021
1 of 1 found this helpful. Do you?
| Report abuse